FAQ

Who can use Whojam?

EVERY musician who has Chrome on his computer. No further installation is required.

General

What’s a JAM?

Traditionally, a JAM is a spontaneous musical moment where musicians start to play music together. It can be an improvisation, a song that all the musicians know, or a series of chords to follow. On Whojam, a JAM is a collaborative video made by several musicians. You can start a JAM, meaning you will start recording one video alone with your webcam and mic. You will then be able to publish it and wait for other musicians to add their tracks. You’ll be notified by e-mail once your JAM is complete (4 people max. for now).

How do I create a new jam?

You can start a new jam by clicking on the “New Jam” button at the top right.

Is everything free?

The Whojam experience is free and will always be :-) Enjoy!

Equipment

Why should I use headphones/earphones?

Whojam offers you an audio feedback during your recording. As you may know, if the microphone is too close to the speaker, you will hear a larsen. To avoid this annoying effect, the best solution is to wear headphones or earphones.

Can I use my own USB mic, soundcard, mixer or MIDI device?

Right now, you can plug a USB mic or any external sound card, Whojam will recognize it and allow you to have an even better audio quality. However, MIDI devices are not recognized yet. It is definitely in our future plans. If you want us to integrate it quicker, just let us know about it in the feedback tab!

Common Issues

Why is my video not sync with others?

Recording yourself on someone else is not an easy task so you might have to try a few times to be well-synchronised with others. However, our technology is still a work in progress and some technical issues may occur. If you’re sure you’re synchronised, try to empty your cache and/or close all others tabs on your browser.

The 'STOP' button doesn't work at the end of the recording!

To avoid that issue, you need to clear your cache. Meaning that you need to go in the Chrome settings, click on the 'Clear browsing data' and select the 'Cached images and files' section. Be sure to uncheck all the other sections to avoid erasing your browsing history. Don't hesitate to ask for help in the feedback module at the bottom-right of the screen. We will do our best to anwser you as soon as possible.

When I click record, nothing happens. What should I do?

Whojam is using a state-of-the-art technology to make your videos sync. This technology is only available on Google Chrome for now. If you are using another browser, please download and install Google Chrome.

There’s a Larsen effect (an awful, shrilly and unbearable sharp noise), what can I do?

Whojam is a service to allow musicians to create. That’s why we thought relevant to have an audio feedback when you record… The best way to avoid this effect is to wear headphones or earphones.

What happens if there is a bug?

Click on the feedback button on the bottom-right and let us know how we can improve your experience.

My video is lagging (not so smooth), what can I do?

Whojam is a web application that allows you to record yourself directly in the browser. To guarantee the best video quality, you have to stay on the Whojam tab in order to give the maximum of your computer’s resources to the application.

Whojam with others

Can I use Whojam with friends?

Of course! You can invite friends on Whojam or add people to a specific JAM you’re in. You just need to click on the “Invite people on this jam” button.

Who can play on my video?

If you’re jam is public, any other musician who has an account on Whojam can play on your video. If you’re jam is private, only you and the people you’ve invited will be able to record on your jam.

What can I do if I dislike what another musician did on a jam I created or contributed?

The Jamroulette is made to improve the practice of musicians. It’s a simple way to collaborate. The one minute format allows you to create a lot of jams easily. If you don’t like what someone did on a jam you’ve created or contributed, try to make another jam, the roulette could be more clement with you this time. Anyway, we’re preparing a new version of Whojam where you will be able to create private jams and invite only people you want to collaborate. If you’re interested by this option, please click here. (link)

Is there a copyright on my video?

Whojam is very sensitive to the protection of musicians and their works. To make the collaborative experience possible, we had to find a way to allow anyone to use others’ music videos. That’s why all videos on Whojam are under Creative Commons licenses : CC BY SA 4.0. It means that other people are free to share and adapt your song, while you keep the authorship of your work. You will find more information about this license on: http://creativecommons.org/licenses/by-sa/4.0/ You’ll find more details on ownership and copyright here.

Still have unanswered questions?

Feel free to ask us on the feedback link on the bottom-right of the screen...