Why is my video not sync with others?
Recording yourself on someone else is not an easy task so you might have to try a few times to be well-synchronised with others. However, our technology is still a work in progress and some technical issues may occur. If you’re sure you’re synchronised, try to empty your cache and/or close all others tabs on your browser.
The 'STOP' button doesn't work at the end of the recording!
To avoid that issue, you need to clear your cache. Meaning that you need to go in the Chrome settings, click on the 'Clear browsing data' and select the 'Cached images and files' section. Be sure to uncheck all the other sections to avoid erasing your browsing history. Don't hesitate to ask for help in the feedback module at the bottom-right of the screen. We will do our best to anwser you as soon as possible.
When I click record, nothing happens. What should I do?
Whojam is using a state-of-the-art technology to make your videos sync. This technology is only available on Google Chrome for now. If you are using another browser, please download and install Google Chrome.
There’s a Larsen effect (an awful, shrilly and unbearable sharp noise), what can I do?
Whojam is a service to allow musicians to create. That’s why we thought relevant to have an audio feedback when you record…
The best way to avoid this effect is to wear headphones or earphones.
What happens if there is a bug?
Click on the feedback button on the bottom-right and let us know how we can improve your experience.
My video is lagging (not so smooth), what can I do?
Whojam is a web application that allows you to record yourself directly in the browser. To guarantee the best video quality, you have to stay on the Whojam tab in order to give the maximum of your computer’s resources to the application.